Refund Policy

We want you to be satisfied, so all eligible courses purchased on Game Instruct can be refunded within 14 days, provided the request meets the guidelines in our refund policy.

You can request a refund by contacting our Support Team.

Our 14-day policy

While our 14-day refund policy is to allow students to learn risk free, we must also protect our instructors from fraud and provide them a reasonable payment schedule. Payments are sent to instructors after 14 days, so we will not process refund requests received after the refund window.

We reserve the right, in our sole discretion, to limit or deny refund requests in cases where we believe there is refund abuse, including but not limited to the following:

  • A significant portion of the course has been consumed or downloaded by a student before the refund was requested.
  • Multiple refunds have been requested by a student for the same course.
  • Excessive refunds have been requested by a student.
  • Users who have their account reported, banned or course access disabled due to a violation of our Terms of Service.